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Patrick
Schorsten

Patrick is part of the Pega team at puntus. As a consultant, he advises clients on Pega projects and develops solutions for customer service and sales automation. He oversees the implementation process and ensures that projects are successfully completed.

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Published articles:

Blog
Artificial Intelligence (AI)
Customer Service
Pega

Pega Customer Service & Digital Messaging: New Ways of Interaction

Reaching customers efficiently and personally is more important today than ever. Pegasystems is one company that understands this need. With its Pega Customer Service and Pega Digital Messaging products, this software company delivers innovative solutions.<br /> These tools help companies create a seamless customer experience across multiple channels, boosting both satisfaction and efficiency. In this article, we’ll explore the special features and benefits of Pega Digital Messaging and Customer Service.<br />
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Patrick Schorsten

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28.05.2026

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+49 7141 3753 0 
info@puntus.com

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  • Cloud & Application Excellence
  • Customer Experience
  • Digitale Verwaltung
  • Process Automation & AI
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