Andreas
Firnau
Andreas leads the Liferay consulting team at puntus. As a certified project manager (IPMA Level C and Scrum Master) and an experienced Liferay consultant, Andreas has extensive expertise in developing and evolving digital platforms. He focuses on requirements and project management to help companies ensure their digital interactions are future-proof. He and his team support customers from a wide range of industries across every phase of their Liferay projects. As a speaker at industry events, he shares his hands-on experience and offers practical insights into current and relevant topics.
Published articles:
Blog
Customer Service
Digital Experience Platform
Process Automation & AI
How Large Language Models (LLMs) are Transforming Digital Service Processes
Large Language Models (LLMs) are fundamentally transforming digital service processes. Instead of isolated tools, integrated solutions are emerging that seamlessly fit into existing systems. RAG chatbots in particular demonstrate how companies can effectively leverage their knowledge and provide answers in real time. <br />
Learn how to develop a chatbot using the right components.<br />
Andreas Firnau
18.06.2026
Blog
Customer Experience (CX)
Liferay
Liferay DXP Migration: A Practical Guide to a Smooth Upgrade (Including CE to DXP & 2026 Q1 LTS)
A Liferay DXP migration is more than just a technical update. Database upgrades, custom code adjustments, infrastructure reviews, and regression testing make the migration a structured modernization project.<br />
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This article highlights the key factors that determine costs, risks, and timelines during a Liferay DXP migration. It also explains how version strategy, the transition to Jakarta, client extensions, test design, and rollback can be implemented in a practical manner.
Andreas Firnau
21.05.2026